You can contact our customer support by emailing info@Brickcraftofficial.com or by sending us a message through the contact form on our website. We're here to assist with any questions or concerns you may have.

Yes, Brickcraft bricks are designed to be compatible with all major brick-building brands. This compatibility allows you to seamlessly integrate our products with your existing collections, expanding the possibilities for creativity and building.

Yes! Brickcraft sets are available in select retail stores. Visit our locations page on our website to find a store near you that carries our products.

Yes, we do offer wholesale orders for businesses and organizations. For more information or to place a wholesale order, please reach out to our dedicated wholesale team by emailing wholesale@brickcraftofficial.com or by filling out the wholesale inquiry form on our website.

We're thrilled to connect with influencers! Please send us your collaboration ideas and social media links either through our contact form on our website or directly at info@Brickcraftofficial.com. We're looking forward to seeing what we can build together!

Orders are typically processed within 1-2 business days, and shipping times depend on your location and chosen shipping method. For standard shipping, you can expect delivery within 5-7 business days.

At this time, we do not offer international shipping. We only ship to addresses within the United States. We apologize for any inconvenience and hope to expand our shipping options in the future.

Once your order has shipped, you'll receive an email with a tracking number. You can use this number to track your package's progress on the shipping carrier's website. Please note that it may take 24-48 hours for tracking information to become available after you receive the email. If you have any issues or need further assistance, feel free to contact our customer support.

You can cancel your order as long as it has not yet been shipped. To cancel, please contact our customer support immediately. Once your order has been dispatched, we are unable to cancel it. If you need further assistance or have any questions, feel free to reach out to us.

We're really sorry to hear that something was missing from your new Brickcraft™ set. We strive for perfection in every set and take it very seriously when a faulty one slips through. Don’t worry, though—we can send you the parts you need!

Please contact our customer support at info@brickcraftofficial.com or via our contact form on the website. Be sure to include a complete description of the missing part using photos from the instruction manual, along with the set name and number. Once your part is on its way, we’ll send you a shipping confirmation email.