Your order includes everything you need to build the set: all the necessary pieces, detailed step-by-step instructions, and any additional elements specified in the set's description. Our goal is to ensure you have all the tools and guidance needed for a successful build

We're really sorry to hear that something was missing from your new Brickcraft™ set. We strive for perfection in every set and take it very seriously when a faulty one slips through. Don’t worry, though—we can send you the parts you need!

Please fill out this Replacement Parts Form. Be sure to include a complete description of the missing part using photos from the instruction manual, along with the set name and number. Once your part is on its way, we’ll send you a shipping confirmation email.

All orders are shipped from the United States

Yes! We offer a 30-day return policy for unopened sets in their original packaging. Contact our customer support team to initiate a return or exchange, and we'll guide you through the process.

We're thrilled you're interested in collaborating with us! To apply, please fill out our influencer application form here. Once submitted, our team will review your application and reach out if there's a fit. We're looking forward to seeing what we can build together!